We're pleased to introduce the Mid-Atlantic CX Forum Advisory Board Members:
A group of visionary leaders at the forefront of technology and customer experience (CX) innovation. Selected for their expertise and influence, these well-respected individuals drive forward-thinking strategies that redefine industry standards. With a keen focus on leveraging technology to enhance customer interactions, they spearhead initiatives that shape the future of CX in the Mid-Atlantic region and beyond.
Join us as we unlock new possibilities and set the bar higher for excellence in technology-driven customer experiences.
Our Advisory Board
Overseeing our curriculum, evangelizing our mission, and sharing their incredible expertise with our membership, our Advisory Board consists of industry executives who embody our mission of collaboration between business and IT, ensuring improved experiences for employees and customers alike.
Kristen Lamoreaux
Founder, SIM Women | Founder/CEO, Lamoreaux Search
Sponsorship & Events Chair for PHISIM Foundation | SIM National Management Council
Diane Magers, CCXP
CEO Emeritas, Customer Experience Professional Association (CXPA) | CEO & Founder, Experience Catalysts
Board of Directors
Katie Scott
President | Co-Founder
Chief Executive Officer | Co-Founder Pontem Technology Partners
J.Y. Halpin
Co-Founder
Chief Operating Officer | Co-Founder Pontem Technology Partners
Chenay Whaley
Director of Community Partnerships
Customer Experience Manager Apex Commercial Capital
