Sponsorship Opportunities
We are a membership only organization, bringing together CX and IT business leaders from across the Mid-Atlantic region. To maintain the integrity of the community, membership is only open to verified professionals serving in one of the described roles on our membership page.
If you are a technology solution partner who is interested in gaining access to this rapidly growing community of business leaders to showcase your value in relevant areas, we offer opportunities to engage with our member base through qualified sponsorships.
We are grateful for our vetted, trusted, and approved technology and community partners to enrich the membership experience through engagement and financial sponsorship.
****We have a strict non-solicitation of business policy, allowing only paid sponsor organizations to have representatives who engage with our members to solicit business, and only if the members are comfortable doing so.
Trusted Technology Partners
Genesys
Genesys is a global leader in cloud customer experience and contact center solutions. They offer a comprehensive suite of products and services designed to help businesses deliver exceptional customer experiences across various channels, including voice, chat, email, and social media. With a focus on innovation, scalability, and AI-driven insights, Genesys empowers organizations to build strong customer relationships and drive business growth.
TierPoint
A leading provider of secure, connected data center and cloud solutions that enable businesses to drive better customer and employee experiences. By offering a comprehensive suite of infrastructure and managed services, TierPoint empowers organizations to optimize their IT environments, ensuring high performance, reliability, and scalability.
RingCentral
The global leader in cloud-based communication and collaboration solutions that empower businesses to deliver exceptional customer and employee experiences. By offering a unified platform that integrates voice, video, messaging, and contact center capabilities, RingCentral enables seamless communication and enhances productivity across organizations, ultimately driving customer satisfaction and employee engagement.
Five9
Five9 is a cloud-based call center software that empowers agents and optimizes workforce performance, enabling businesses to transform their customer experience vision. With the Five9 Intelligent CX Platform, companies can easily scale their call center operations from a few agents to thousands of concurrent agents worldwide, without the need for costly upgrades. By combining human expertise with AI and automation, offering practical AI solutions, implementing effective workforce optimization, and providing customers with a choice of communication channels, Five9 helps businesses elevate their customer experience while increasing efficiency and productivity.
Level.AI
Level AI is revolutionizing customer service by leveraging cutting-edge artificial intelligence to uncover hidden insights and proactively improve customer experiences. Their comprehensive platform offers a suite of powerful tools designed to transform your contact center operations and build customer-obsessed businesses.
RapidScale
RapidScale, powered by Logicworks, offers cutting-edge AI and Machine Learning solutions designed to propel businesses forward. Leveraging AWS AI services and advanced tools, RapidScale delivers a wide array of AI capabilities, including chatbots, virtual assistants, recommendation engines, and predictive maintenance.
Thrive
Thrive is a leading technology outsourcing company focused on serving mid-market businesses. They offer a comprehensive suite of services including cybersecurity, cloud solutions, disaster recovery, network management, and productivity tools. With over 2,500 customers and support for more than 180,000 end users, Thrive prides itself on delivering "oversized technology ROI" through its client-centric POD approach and ServiceNow-powered platform.
Observe.AI
Observe.AI is a leading AI-powered platform revolutionizing contact center operations. Our cutting-edge technology combines speech analytics, natural language processing, and machine learning to provide real-time insights and automate quality assurance processes. Empower your agents, enhance customer experiences, and drive operational efficiency with our comprehensive suite of tools for performance management, compliance monitoring, and continuous improvement.
NICE
NICE provides AI-powered contact center solutions that help companies modernize their customer service through digital technology and data-driven insights. Their cloud platform combines proactive engagement tools and automation to enhance customer experiences, boost loyalty, and increase revenue while improving operational efficiency.
Harris
Harris Technologies provides comprehensive security solutions that integrate both physical security and digital protection through advanced monitoring, infrastructure, and management services. Their all-in-one platform offers 24/7 monitoring, visitor management, and cloud-based surveillance systems, along with IT infrastructure services like VoIP and virtualization to create a unified security and management solution for businesses.
Sprinklr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,800 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 60% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
Success KPI
SuccessKPI’s AI-powered Workforce Engagement Platform uncovers the insights contact centers need to improve routing, handling, training, performance, coaching, and workforce management. Unify all your data, reveal insight, and put it to action with AI. Achieve better outcomes for customers, agents, supervisors, and your business.
Our Trusted Community Sponsors
Quattro Direct
Quattro is a results-driven marketing agency that understands the critical relationship between customer experience, marketing strategies, and technology implementation. Their mission is to help businesses drive revenue through strategic marketing initiatives that align seamlessly with growth and retention goals.
Best Egg Financial
Best Egg Financial is an online lender offering personal loans and credit cards. They focus on providing quick, accessible financial products to help consumers manage debt, fund major expenses, or improve their credit, with a streamlined digital application process and personalized offers based on individual financial profiles.
Engage with our Community Through Sponsorship
To uphold the integrity of our mission and commitment to membership, attendance at events and participation in the Forum is available only to practitioners. If you're a solution provider, consultant, or tech vendor who is interested in enriching the experience of our members and supporting this mission, we have sponsorship options available to consider. Reach out to our team at [email protected] to learn more about the different options for enriching our membership's experience through engagement and financial support.
Apply for Sponsorship
Interested in enriching our community through sponsorship and attendance of our events? Please fill out the form and a member of our team will reach out to you at our earliest convenience.