Apply for membership
If you're a qualified prospective member and are interested in taking next steps toward joining our community, please fill out the enclosed form with your title, company, and any pertinent promotion codes to provide our team with the information required to get you signed up!
Why Join us?
• Connect with like-minded senior CX and Technology leaders to focus on tackling your current business critical challenges and driving industry forward.
• Strategize and discuss relevant topics with senior leaders from outside of your organization to bring back and foster better alignment, communication, and collaboration to enable success on shared initiatives.
• Build meaningful relationships with solution providers matched to your business priorities to help accelerate your projects and deliver your objectives, without the pressure of sales cycles.
• Be a part of exclusive shared learning, market intelligence, and actionable insights enabling organizations to deliver transformative strategies.
• Give back through membership to the most underfunded youth schools across the region through direct funding of STEM programs and equipment.
DO I QUALIFY FOR MEMBERSHIP?
Events, educational content, webinars, and bi-monthly happy hours are for members and prospective members of the Forum.
PLEASE NOTE: To preserve the integrity of our community and the safe space we desire for our executive membership, at this time membership is reserved solely for professionals who currently hold a CX, IT, or Revenue Cycle executives and leaders.
If your interest in attending or participating is driven by the desire to engage with peers in a collaborative and safe environment, you would qualify as a prospective member.
If your interest in our community is to gain access to membership for solicitation of business, and/or your currently held title does not qualify for membership, you may be eligible for sponsorship as a way to engage with our community.
We enrich our membership's experience by ensuring that our strict no solitication clause is upheld - this protects and preserves our peer community, upholds our mission, and ensures that our incredibly generous sponsors are not competing with someone who simply joined to get the same level of access to our memberhip base.
At the most basic level, if you're there to sell to people then you are only allowed access on an approved basis via sponsorship investment. If you're there to learn and network with peers in an approved role, you'e a prospective member.
All membership and ticket purchases are subject to approval. The MACXF Board and Leadership team reserves the right to revoke membership or sponsorship acces for any individuals who do not qualify.
Membership Investment Options
Individual CX/IT Executive Membership
$299 - Valued at $575
Annual Membership
A ticket to attend all four quarterly in-person summit events ($75 investment per event for non-members - $300 value ) - a combination of panelists/speakers, round table strategy sessions, and presenters with breakout discussions
Access to attend 6 bi-monthly peer networking happy hour gatherings ($25 investment for non-members)
Unlimited access to member-only educational webinars from SMEs, market leading technology solution partners, and relevant tools
Ticket for end of year member-only Holiday party /Member Impact Award ceremony (valued at $140)
Monthly newsletter highlights – CX and Technology Trends and Market Insights
Virtual Membership Roundtable Discussions - Advisory Board Led
Corporate Membership
$1000 - Valued at $2,300
Annual Membership
Everything in the individual membership for up to 4 authorized practitioners
About us
Welcome to the Mid-Atlantic CX Forum, a premier gathering of customer experience and technology leaders in the Greater Philadelphia Area and surrounding regions. Our peer group provides a platform for industry professionals to exchange ideas, best practices, and insights to drive innovation and excellence in the field.
With a focus on collaboration and knowledge sharing, our forum aims to elevate the customer experience landscape and empower organizations to stay ahead in the ever-evolving digital era.
We started this forum with the goal of providing a gathering place for CX and IT leaders to learn from one another, grow their market and industry knowledge, and connect at an accessible price point.
Sponsor members are limited to 10% of membership, to ensure that our members do not get hounded by sales reps or individuals from our solution partners.
Membership
Quarterly In-Person Events
Join our professional CX forum to connect with industry leaders and IT peers at our exclusive networking events. Engage in insightful discussions and gain valuable knowledge through our educational sessions focused on customer experience and technology integration. Elevate your CX strategies and stay ahead of the curve by participating in our dynamic community.
Member of Impact Award
The forum is proud to present an annual award to one member, based on peer nomination and votes, for the member with the most innovation / impact in either the field of CX, Technology, or within the community.
Member Spotlight
The Forum Member Spotlight was created to shed light on the different members who exemplify leadership, commitment, innovation, and impact in both their careers and within the forum community.
CX Forum Member Webinars
All members are welcome to join us for our webinars which feature solution partner spotlights, successful CIOs and CX leaders, and networking gurus who share their insightful perspectives and strategies with members.
In addition to monthly webinars and regional networking events, the forum will offer ways for you to connect with your peers, give back through engagement, and establish/improve your professional and personal brand within the regional CX and IT community.
Mid-Atlantic CX Forum is an exceptional platform for customer experience and technology leaders. The peer group provides valuable insights and networking opportunities. I'm grateful for the knowledge and connections I've gained from the network that this has created for me. Thank you, Mid-Atlantic CX Forum!
- Alex